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Partner Returns & Warranty Guide

Platform Disclosure: Dealminator is a deal discovery and price comparison engine. We do not sell items directly, accept payments, or issue refunds. All transactions take place on verified third-party partner websites, and returns are covered under that merchant's customer satisfaction and warranty policies.

Physical Items (PC Hardware & 3D Filaments)

Authorized retailers indexed on Dealminator offer established return windows for physical merchandise:

  • Amazon: 30-day return policy for replacement or full refund on unopened or defective PC hardware and 3D printing supplies.
  • Newegg: 30-day Hassle-Free Return guarantee on eligible computer components and GPUs.
  • B&H Photo Video: 30-day return policy with manufacturer packaging and barcode labels intact.
  • Filament Specialists (Bambu Lab, Polymaker, Sunlu): Unopened, vacuum-sealed filament spools can typically be returned within 14–30 days. Defective or brittle spools are replaced under manufacturer quality guarantees.

Digital Game Keys & Software Licenses

Due to unique cryptographic activation, digital products follow specific storefront guidelines:

  • Steam Store Direct: Valve provides refunds for any game played for fewer than 2 hours within 14 days of purchase.
  • Authorized Key Stores (Fanatical, Green Man Gaming, Humble Store): Refunds are available if the key has not been revealed or redeemed, typically within 14 days of purchase. Once a license key is revealed, it cannot be refunded unless proven defective.

How to Initiate a Return

  1. Open your email inbox and search for the order confirmation from the fulfilling retailer.
  2. Log into your account on that store's website (e.g., amazon.com, newegg.com, store.steampowered.com).
  3. Go to your Order History and select Return, Replace, or Get Support.
  4. Follow the retailer's step-by-step instructions to print your pre-paid shipping label or request key assistance.

Need Guidance?

If you encounter an issue with a merchant listed on Dealminator, or if a merchant failed to honor an advertised discount, please let us know immediately at support@dealminator.com. We actively audit store integrity to protect our community.